PRIVACY POLICY

Last Updated: February 2026

Welcome to Brilliant Tech (“Company”, “we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ejectbrilliant.us/ and use our online tech support services.

By accessing our website or purchasing our services, you agree to the terms outlined in this Privacy Policy.


1. Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Contact us for support

  • Purchase services

  • Fill out forms

  • Communicate via email or phone

Personal Data May Include:

  • Full name

  • Email address

  • Phone number

  • Billing details

  • IP address

  • Device information

We only collect information necessary to deliver our services effectively.


2. Remote Access & Device Information

To provide technical support, Brilliant Tech may request remote access to your computer or device using secure third-party software.

By granting remote access:

  • You authorize our technicians to diagnose and resolve technical issues

  • You acknowledge that you are responsible for backing up important data

  • We are not responsible for pre-existing issues, hidden malware, or hardware failures

We strongly recommend remaining present during remote sessions.


3. How We Use Your Information

We use collected information to:

  • Provide technical support

  • Process payments

  • Communicate service updates

  • Improve our website and services

  • Prevent fraudulent transactions

  • Maintain security

We do NOT sell or rent your personal data.


4. Payment Security

Payments are processed through secure third-party payment providers.
We do not store your full payment information on our servers.


5. Cookies & Tracking Technologies

Our website may use cookies to:

  • Improve user experience

  • Analyze website traffic

  • Optimize performance

You can disable cookies through your browser settings.


6. Data Protection

We implement industry-standard security measures to protect your information. However, no digital transmission can be guaranteed 100% secure.


7. Third-Party Services

We may use trusted third-party tools to operate our business, including:

  • Payment processors

  • Remote support software

  • Analytics tools

These providers maintain their own privacy policies.


8. No Affiliation Disclaimer

Brilliant Tech is an independent service provider and is not affiliated with brands such as Microsoft, Apple, Dell, HP, or any other third-party companies unless explicitly stated.


9. Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to your data

  • Correct inaccurate data

  • Request deletion of your information

To exercise these rights, contact us at:

📧 support@ejectbrilliant.us


10. Children’s Privacy

Our services are not intended for individuals under the age of 13.
We do not knowingly collect data from children.


11. Changes to This Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with a revised update date.


12. Contact Us

If you have questions about this Privacy Policy, please contact:

Brilliant Tech
🌐 https://ejectbrilliant.us/
📧 support@ejectbrilliant.us

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